Passerelle Remote Support | Features
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©2019 SupportSquare NV. All rights reserved. Nothing in these materials is an offer to sell any of the components or devices referenced herein. Passerelle Remote Support and SupportSquare are trademarks or registered trademarks of SupportSquare NV in Belgium and other countries. Other products and brand names referenced may be trademarks or registered trademarks of their respective owners. Passerelle Remote Support is a product of SupportSquare NV.

Many years of experience

Office in Ghent, Belgium

Industry 4.0 VR & AR experts

Fast. Secure.

Easy to use.

Passerelle Remote Support.

Start a session via sms or email

You start a session by sending automatically an URL to the other person via email or sms. No app installation is required. So starting a session can be done in a matter of seconds.

Make real-time annotations

You can focus on elements on the screen by means of annotations. Visual communication, just as if you are really there, to quickly find solutions.

Reporting and statistics

Spend time per session and per contact is easy to consult. This is ideal for customer service or in an after-sales market.

Record sessions and review

You can decide to include your remote support sessions at any time. These form an ideal basis for training and evaluation.

Share files (PDF, videos, ...)

You can easily share images, images, documentation, ... and other files from your device with the other party.

And many more...

SMS invite

Email invite

Red-blue dot pointer

Share files (PDF, ...)

Screen sharing


Make annotations


Record a session

Consult History

Centralized User Management


Try it 30 days for free!

Experience the ease of use.

No app installation required!


No creditcard required