Passerelle Remote Support | Support
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©2019 SupportSquare NV. All rights reserved. Nothing in these materials is an offer to sell any of the components or devices referenced herein. Passerelle Remote Support and SupportSquare are trademarks or registered trademarks of SupportSquare NV in Belgium and other countries. Other products and brand names referenced may be trademarks or registered trademarks of their respective owners. Passerelle Remote Support is a product of SupportSquare NV.

Many years of experience

Office in Ghent, Belgium

Industry 4.0 VR & AR experts

How can we help you?
 

Getting started

First-time use and setting up your

first remote support session.

Tutorials

Here you will find tutorials to discover all functions.

Manual

Discover all functions in our detailed visual manual.

Getting started

First-time use and setting up your first remote session

I am an administrator and I want to:

I am a remote support agent and I want to:

  1. Add and invite Remote Support Agents (users)
     

  2. Set up my first Remote Support session

  1. Set up my first Remote Support Session
     

  2. Activate the red dot pointer (most used feature )

 

Passerelle Coach Tutorials

First-time use and setting up your first remote session

Did not find what you were looking for? Contact us!

 

Manual

Discover all functions in our detailed visual manual.

SMS invite

Make annotations

Email invite

Multilingual

Red-blue dot pointer

Record sessions

Share files (PDF, ...)

Consult call history

Share screen

Consult statistics

Stream-/screenshot

Chat

 

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